Thank you for this email, it is great to have a detailed description of circumstances.
We have paid you by BACS today for the work done at Royston and Greenfield with the door.
It is fine by us to do ahead with the additional repairs at Greenfield road and I am assuming the tenants will make arrangement to pay you directly.
Thank you for attending to these jobs so promptly. It is a pleasure doing business with you.

Regards, Louise

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Hi Dave

I would like to say thanks for offering us such a good service so far - reliable contractors that don't overcharge aren't easy to come by, so we do try & show our appreciation of this by making prompt payments. I will make a bacs payment today. I don't know if Louise said, but we had been using a large Liverpool-based contractor but from now on, you will be our first port of call!

Many thanks

Vicki Taylor
Director of Finance
New Foundations Housing Association

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